: : : Store Policies : : :

Thank you for shopping with us and visiting us here at Sirciam Jewelry. 


Shipping

All of our items are handcrafted and made to order. Please allow 2-4 weeks for all products to be handmade just for you. If the item is in stock, it will be shipped out (FEDEX 2 day shipping) within 3 business days. You will receive a confirmation email when we receive payment. A second confirmation email will be sent when the item is shipped out.


International Shipping

International shipments are always insured, declared and invoiced for the full amount. Risk of loss and title of merchandise shipped internationally will pass upon you; the importer upon delivery to our carrier (FEDEX). Your order is subject to import duties and taxes that are not included in our shipping costs. As the importer you must comply with all laws and regulations of the destination country. You authorize us to designate our carrier (FEDEX) to act as your agent with relevant customs and tax authorities.


Returns

Due to the nature of the handmade business, we cannot accept returns.

While we are confident that you will be satisfied with your purchase, all sales are final. Feel free to contact us via email and we can send a complementary ring sizer (domestic U.S. only) before your order is placed to confirm appropriate sizing. We recommend that you confirm appropriate sizing for our rings and any other customized pieces prior to placing your online order.

If an item shipped to you is defective, you may return it within the first 7 days after receipt. We will make the necessary repairs to the item and return it to you. You are responsible for shipping costs associated with any such returns, and we recommend that the item be insured for the full value.